Communication with foreign partners via e-mail and telephone (in English) Development of business relationships with hotels in Italy (i.e. : Four Season, Armani Hotel Milano, Park Hyatt and many others). Preparation, verification and finalization of new contracts. Extension and amendments of existing contracts. Approval of commercial terms of cooperation. Control over the execution of works Search for, engage and involve new partners.

Working in online booking system. Processing incoming orders. Booking individual and group tour services (hotels, transport, excursions, restaurants, etc.). Managing business correspondence / telephone conversations with hotels, travel agencies and service provider partners (GTA, Hotelbeds, Miki Travel, etc.) in German/English. Dealing with customer queries and complaints. Addressing customer and organization problems as trouble-shooter.

Work in “Bitrix 24” and “1C” software programs. Organization of business trips for managers and other employees. Coordination and preparation of meetings. Logistics / international logistics Management of correspondence (Russian/English/German)

Interpreter-coordinator (working with foreign clients/Expat, working with VIP clients). Event Manager (planning and conducting events for foreign guests. In Russian/English/German) Sale "warm calls". Oral and written translations (English, German, Turkish). Managing courier service (DHL, Pony Express) and taxi service. Organizing travels and air / train tickets for employees and customers.

Working with guests, providing the necessary information. Working with VIP customers.

Translation of contracts, letters, etc. Assistance in translation to customers not speaking German/Russian - Interpreter.

Working as an Au-Pair Practice of German

foreign languages department , Theory and Practice of Intercultural Communication

Dialog, Turkish

Volkshochschule. Deutschland, German

Goethe-Institut, Москва, German