Dealing with enquiries by telephone and in person. Maintaining orders from warehouse to customer. Was responsible for all warehouse operations in picking customer orders. Work with documents in 1C ТиС (warehouse good movements, pre-order from suppliers, sales, control of stock, cash and non-cash payments, cash balancing and reconciliation, customer data input). Dealing with invoices and daily credit control. Creating and updating spreadsheets on Excel. Online store logistics: routing, providing all package of documents to drivers and couriers. Work with claims and defective products, the return of the goods to the supplier and conflict resolution. Small team work process organization (drivers, couriers, junior managers)..

My job involved: data input (the movement of goods between European and Moscow warehouses, new prices, new positions), looking for new freight forwarders, work with complaints. Provide necessary documentation for custom brokers, calculation of custom payments. Optimization of customs payments. Checking proforma invoices and invoices. Checking payments to supplier and actual certificates for goods. Booking transportation (lorry, avia). Interaction with sales Department to identify the need for goods.

Consulting clients of electronic payment system, data input, document management. Weekly and monthly reports to head manager.

Was responsible for office life-support, ordering visas and tickets for sales managers. Personal assistant to chief manager (expat). Processing document circulation in warehouse shipments, providing necessary documentation like certificates, invoices, shipping documents. Entering data in SAP, inputing all changes in contracts, and customers information. Preparation of invoices, proforma invoices, invoices, bills of lading. Consulting company clients, tracking shipments (train).

Data input, mail tracking, couriers coordination.

Processing of primary accounting documents

Economy, Management of small business, higher

Economy, Socio Cultural Service and Tourism

School of politics and business, Logistics

Moscow higher school of Economics, Customs management